Setup Guide

Follow these steps to set up the What Time Is It? app with your HubSpot account.

Welcome to What Time Is It! This guide will walk you through the process of setting up our app with your HubSpot account. Follow these steps to start seeing your contacts' local times.

1

Purchase the App

Click the "Buy Now" button in the pricing section on our homepage. You'll be redirected to our secure checkout page powered by Stripe.

2

Install in Your HubSpot Portal

After purchase, you'll receive a unique installation link both on the success page and via email. Click this link to begin the installation process in your HubSpot portal.

3

Authorize the App

When prompted, authorize the app to access your HubSpot contact data. The app only needs read access to your contacts and their timezone information.

4

Start Using the App

Once installed, go to a contact record and click Customize Record at the top. Update the contact record view to display the What Time Is It? card on the right hand side-bar at the very top. You can watch this video on how to do it.

5

Ensure Contacts Have Timezone Data

For the app to work properly, your contacts need to have timezone data. HubSpot automatically collects this information when available, but you can also manually set it in the contact properties.

Additional Information

  • The app works with HubSpot's default timezone property, which is automatically populated when that data is discovered about a contact.
  • If a contact doesn't have a timezone set, the app will display a warning message.
  • The app updates the time in real-time, so you always see the current local time for your contact.
  • Each purchase allows installation on one HubSpot portal. For multiple portals, you'll need to make multiple purchases.

Troubleshooting

If you encounter any issues during installation or use of the app, please try these steps:

  1. Make sure you're using the installation link only once and in the correct HubSpot portal.
  2. Check that your contacts have timezone data set in their properties.
  3. Try refreshing the page or clearing your browser cache.
  4. If the app doesn't appear in your contact record, make sure you've customized the record view to include the app card.

For further assistance, please contact [email protected].